DHL international express

Dhl operation requirements and related regulations
1. our company rejects any contraband, but not all of them are as follows: batteries, magnetic objects, mobile phones, compact discs, powder, liquid, tobacco shreds, food, genuine hair,
Imitation, etc. If there is any violation, our company has the right to deduct the goods and confiscate them. And our company has the right to stop taking goods from this customer.
2. the receiving time of our company is from 9: 00 to 18: 00 on Monday to Saturday, and the closing time is before 15: 00 at noon, after which the goods will be delayed to the next bus. Delivery by each customer
The goods must be in the delivery status, that is, the delivery list attached with the goods ( the list needs the delivery unit, the bill number, the number of pieces, the actual weight, the material weight, the product name and the channel code ),
The package is complete, the city name and zip code of the addressee are accurate, the invoice indicates the detailed name of the goods in both Chinese and English, and the correct consignment note number has been written on the goods, otherwise, the goods will be delayed.
The division does not take responsibility. Special services such as separate customs declaration, customs advance payment and DHL insurance shall be noted in words in conspicuous places on the consignment note, and the list shall be noted accordingly, and the goods shall be delivered.
When making the handover with the consignee of our company separately. Otherwise, the consequences will be self - sufficient.
3. our responsibility is limited to the clauses behind DHL consignment note, and besides, we will not assume any direct or indirect responsibility.
4. we will not assume the responsibility of delaying the delivery of the goods at the export regardless of whether the goods are paid later or not, and all customers should make such preparations.
Our company will automatically deduct the goods before the freight arrives at 5 pm. the return will be withdrawn at 10 pm the next day.
5. all wooden cases or frames shall be packed with an extra 30 yuan / piece unpacking fee regardless of whether hinges are used for DHL channels in mainland China.
6. compensation standard for express loss or damage: the maximum file size shall not exceed USD 20, and the sample size shall be compensated according to the declared value, the maximum value shall not exceed USD 100, and the freight fee shall not be refunded.
7. for all the goods delivered to our company by express or air, please provide the delivery list with the goods, and provide the delivery forecast half a day before the arrival of the goods ( please refer to our company for the template of the forecast list )
Customer service enterprises ).
8. products with CD and u disk shall be accompanied with the goods to provide content certificates.
In 2016, the mainland DHL surcharge was changed as follows:
1 ) the extra-long surcharge for overweight increased by 900 yuan * fuel / ticket on the original basis
2 ) special cargo handling fee: RMB 8000 * fuel / ticket.
3 ) DHL high-risk regional surcharge: Afghanistan, Burundi, Iraq, Libya, Mali, Niger, Syria, south Sudan, Yemen, charging standard:
Rmb 200 yuan / ticket, plus fuel for the current month.
4 ) DHL limited destination surcharge: country list: central African Republic, cô te d 'ivoire, democratic Republic of the Congo, Eritrea, Iran, Iraq,
North Korea, Liberia, Libya, Somalia, Sudan, Syria, Yemen, charging standard: 300 yuan / ticket, plus fuel for the current month.
9. surcharge increase
From January 1st, 2016, two new surcharges will come into effect.
1 ) add the surcharge for heightened risk areas: RMB 180 * oil / ticket ( countries that need to levy this surcharge include Afghanistan, Burundi, Iraq, Libya,
Mali, Niger, south Sudan, Syria, Yemen )
2 ) newly increased surcharge for limited transportation destination: RMB 270 * oil / ticket ( countries that need to levy this charge include central African Republic, cô te d 'ivoire and democratic Republic of the Congo )
And Eritrea, Iran, Iraq, north Korea, Liberia, Libya, Somalia, Sudan, Syria, Yemen )
Note: for sending to countries and regions that exist in both high-risk and restricted destination lists, such as Iraq, Libya, Syria and Yemen, it is high.
The surcharge for risk areas and the surcharge for limited transportation destination need to be accumulated.
3 ) special cargo handling fee: RMB 1350 * fuel / ticket. ( non - stackable and naked packaged goods, with marks / words on the outer box indicating non-stackable goods
( " do not stack", " do not stack / no stack" )
10. if the contraband goods such as battery products, liquids, powders, medicines and adult products are rushed and seized by hong kong aramex or airline security check,
Our company will not assume any responsibility or refund the freight. If there is a fine, it shall be borne by the sender.
" once delivered, the customer shall be deemed to have carefully read and accepted the above terms by default, and there is no dispute."